Huge congratulations to the following team members on becoming RVDA/RVIA Certified in 2019. "We're so proud of our team for the work the put in to study, attend seminars and classes in preparation for taking their certification tests. The sky is the limit for our team and we hope to see 2020 become a year of huge growth in knowledge for our team." exclaimed owner Lisa Larkin.
Service Adviser Certified
- DeWain Benavidez
Warranty Administrator Certified
- Connor McLeod
Level 1 Certified Technician
- Ward Fuller
- Thomas Kindrick
- Tommy Letchworth
- Justin Clinkenbeard
Level 2 Certified Technician
- Richard Palmer
- Corey George
- Jonathan Wise
The technician training program is divided into four levels of training and proficiency. A technician will be deemed a Level 1, 2, 3, or Level 4 technician based on completion of the designated levels and the ability to successfully demonstrate the required knowledge and skills.
Each level of training builds on the foundation of the previous level and allows the technician to become a generalist or a specialist. The new technician training program will cover theory and application, specialties training and troubleshooting.
- Level 1 – A pre-delivery inspector (PDI) technician with a proven skill set to prepare an RV for customer delivery by verifying the operation of all components.
- Level 2 – A technician that has theoretical knowledge of all the systems and components within an RV and a proven skill set to be able to diagnose, troubleshoot and repair those systems and components.
- Level 3 - Specialties – A technician that has completed vendor trainings on specific types of components increasing their proficiency in troubleshooting and repair. (See requirements for each specialty).
- Level 4 – Master Technician – this technician has completed all 5 designated specialties through vendor trainings and is proficient in troubleshooting and repair of ALL the major systems and components within an RV.
For information on certification levels, visit the RV Technical Institute